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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Biosigma products

The group "New Technologies" offers for review the products of the plant Biosigma: cryogenic equipment, microcentrifuge tubes, instrumentation, vials for cell culture, racks, urine reading systems, test containers, blood dispensers, Breaklot sticks, blood type strips, immunological plates, microtiter plates in polystyrene, needles, syringes, rapid tests, filter systems
  • Cryogenic equipment Biosigma
    Cryogenic equipment
    CryoGen 1D et al.
  • Microcentrifuge tubes Biosigma
    Microcentrifuge tubes
    CL604/S, CL606/S, etc.
  • Tool products Biosigma
    Tool products
    BSA001, BSA001M, etc.
  • Liquid distribution Biosigma
    Liquid distribution
    CL100, CL101, etc.
  • Cell culture Biosigma
    Cell culture
    CL474, CL475, etc.
  • Test tubes, stoppers, racks Biosigma
    Test tubes, stoppers, racks
    BSM470-CS, BSP2501, etc.
  • Urine reading systems Biosigma
    Urine reading systems
    BVS100, BVS190, etc.
  • Microbiology Biosigma
    Microbiology
    CLDR1D80/MIX, BSM001, etc.
  • Gynecology and fertility Biosigma
    Gynecology and fertility
    BSC740, VBS1000, etc.
  • Containers for analysis Biosigma
    Containers for analysis
    BSC123, BSC195, etc.
  • Hematology Biosigma
    Hematology
    BSA039TX, BSS700, etc.
  • Pipettes for measuring ESR Biosigma
    Pipettes for measuring ESR
    BSV012, BSV0123P, etc.
  • Histology and microscopy Biosigma
    Histology and microscopy
    VBS6583, VBS6585, etc.
  • Health and safety Biosigma
    Health and safety
    BES12424, BSI080R, etc.
  • Products for transportation Biosigma
    Products for transportation
    BS130413, BS472041, etc.
  • Express tests Biosigma
    Express tests
    BSD219, BSD525, etc.
  • Tools Biosigma
    Tools
    060956CL, 062819CL, etc.
  • Filter systems Biosigma
    Filter systems
    CL001, CL001/S, etc.
  • Products based on bio-raw materials Biosigma
    Products based on bio-raw materials
    CL1BISC, CL2BISC, etc.
  • Vacuum products for sampling Biosigma
    Vacuum products for sampling
    BV001R, BV002R, etc.

NEW TECHNOLOGIES GROUP

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